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CUSTOMER SUPPORT

Need help with an order or have a general product inquiry? Get in touch with our team via email or check our answers below.

EMAIL SUPPORT

Our team is available to assist with order status, damaged or defective parts, and general questions.

CONTACT EMAIL support@itsmyslate.com
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FREQUENTLY ASKED QUESTIONS

GENERAL FAQ

Once your order ships, you will automatically receive an email confirmation with your tracking link. You can also view real-time tracking anytime from your Operator account under My Orders.

Every component is made to order, so we don't accept returns of unused or unwanted parts. If a part arrives damaged, defective, or not as ordered, email support within 14 days of delivery with your order number and photos and we'll send a replacement or refund your original payment method.